Portion Path

Support

Use these categories when contacting support so the team can route the issue quickly and ask only for the details needed to investigate.

Last updated: July 6, 2026

Contact support

Email support@strickland-ai.com with your app version, device model, iOS version, and a short description of the issue. Do not include raw food logs, weight history, or health records unless support asks for them and you choose to share them.

Before contacting support

  • For local export, open Profile, Data, Export local data.
  • For local deletion, open Profile, Data, Delete local data.
  • For app issues, include your app version, device model, iOS version, and what you tapped before the issue.
  • For nutrition corrections, include the food name, serving size, calories, macros, and label details if available.

Diagnostic summary

The in-app Support screen can export a diagnostic JSON summary with app version, platform, and local record counts. It omits food names, nutrition values, weight values, and notes by default.

Production contact

Use this support page, email support@strickland-ai.com, or the in-app Support screen for production support. Support intake should never require raw food, body, or health data unless the user explicitly chooses to share it.