Portion Path
Support
Use these categories when contacting support so the team can route the issue quickly and ask only for the details needed to investigate.
Last updated: July 6, 2026
Contact support
Email [email protected] with your app version, device model, iOS version, and a short description of the issue. Do not include raw food logs, weight history, or health records unless support asks for them and you choose to share them.
Before contacting support
- For local export, open Profile, Data, Export local data.
- For local deletion, open Profile, Data, Delete local data.
- For app issues, include your app version, device model, iOS version, and what you tapped before the issue.
- For nutrition corrections, include the food name, serving size, calories, macros, and label details if available.
Diagnostic summary
The in-app Support screen can export a diagnostic JSON summary with app version, platform, and local record counts. It omits food names, nutrition values, weight values, and notes by default.
Production contact
Use this support page, email [email protected], or the in-app Support screen for production support. Support intake should never require raw food, body, or health data unless the user explicitly chooses to share it.